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We’re Hiring

Office Administrator required

Tavistock Bow, Covent Garden’s leading boutique residential agency, are seeking an energetic, enthusiastic, well presented and articulate administrator to join our dynamic and rapidly expanding West End team.

We’re a young, agile, forward thinking business operating in some of the most diverse and exciting areas in Central London. Candidates must be team players willing to embrace a new approach to residential agency with the ability to think both on their feet and outside the box. If traditional style estate agency is your thing, then perhaps we won’t be…

This exciting opportunity will require the successful candidate to be responsible for co-ordinating both the sales and lettings departments and an element of office management, performing an essential role within a small, dynamic team who’s primary aim is to change people’s perception of residential agents by delivering both client and customer service that is second to none (something we’re proud to say we’re achieving!)

Job role

  • Answering phones, directing calls and taking detailed messages when necessary
  • Being first point of contact for both clients and customers
  • Accurately registering applicant’s details
  • Responding to email enquiries in a timely manner
  • Managing the team diary
  • Producing lettings & sales paperwork including tenancy agreements
    and sales memorandums
  • Tenancy/Sale progression
  • Invoice preparation
  • Efficient database administration
  • Completing tenant referencing
  • Anti-Money Laundering checks
  • Booking inventory check-ins/outs
  • Co-ordinating property photography, floor plans and EPCs
  • Brochure production
  • Website/portal administration
  • Preparation of periodic client/market reports
  • Booking maintenance contractors
  • Key management
  • Registering tenant deposits
  • Periodic property inspections / checks / viewings when required
  • Co-ordination of direct mailing & digital marketing campaigns
  • Research & collation of statistics
  • General office management

Our values

  • We are a small company with big ideas
  • We value client & customer relationships above anything else
  • We strive to be the best at what we do
  • We do things differently
  • We are ambitious
  • We are a team

Required skills

  • Well presented and articulate (you’ll be the first point of contact for many customers and clients)
  • An energetic team player with a willingness to muck in
  • Experience of customer/client interaction both face to face, over the phone and by email
  • Well organized with good time management
  • A problem solver with the ability to think on the fly
  • Accuracy and attention to detail
  • Computer literate
  • Strong administrative skills
  • Ability to multi-task
  • Good interpersonal skills
  • The ability to be flexible when required

Ideal experience (but not essential)

  • CRM database administration
  • An understanding of the residential sales & lettings process
  • Lettings & Sales administration

Bonus

  • Experience with WordPress
  • Knowledge of MailChimp
  • Social Media savvy
  • In interest in the West End social scene and keeping up to date with what’s on in London and the best cafes/bars/restaurants
News, views and the word from the street
Mar 27th 2018

INTHEKNOW from TB_HQ | Edition 6 | Spring 2018

The latest copy of TB_HQ’s INTHEKNOW has hit the streets! Edition 6 focuses on Covent Garden, our favourite PIAZZA APARTMENTS WITH PIZZAZZ , the TB_HQ team suggest the hottest and coolest places to see and be seen in our regular WHATS HOT feature, and we get the inside track from 26 Grains founder, chef, author and…

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Visit Us

31 Long Acre, Covent Garden, London WC2E 9LA

T: 020 7477 2177

E: hello@tavistockbow.com


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